Privacy Policy

Last updated: 9/11/2025

1. Information We Collect

We collect information you provide directly to us, such as:

• Contact information (name, email, phone number, address)
• Law firm or organization information
• Service requests and case information
• Payment and billing information
• Communications with us

2. How We Use Your Information

We use the information we collect to:

• Provide court reporting, interpreting, and translation services
• Schedule and coordinate services with licensed professionals
• Process payments and send invoices
• Communicate with you about your service requests
• Improve our services and customer experience
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With licensed court reporters, interpreters, and translators who will provide services
• With payment processors to process transactions
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal information. However, no method of transmission over the internet is 100% secure.

5. Confidentiality in Legal Services

We understand the sensitive nature of legal proceedings and maintain strict confidentiality protocols. All professionals working through our agency are bound by confidentiality agreements and professional ethics standards. We do not disclose case information or client details except as necessary to provide the requested services.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences. We do not use cookies to collect personal information without your consent.

7. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. Service records and transcripts may be retained longer as required by professional standards and legal requirements.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request information about how your data is used

9. California Privacy Rights

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: